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We've made it through another month of intense change. Image 4, along with many of our clients, is transitioning from a Reactive posture to some level of Proactive movement. Universally, we see senior management across all of our clients working to adjust business process, respond to supply-chain challenges, move marketing and sales to a hybrid on-line and distributed model, and working to welcome back both staff and customers safely.
Like us, many of our manufacturing clients continued to...
As retail stores begin to reopen post-COVID-19, retail executives should keep in mind key considerations from a customer, associate, store, and operational perspective.
Some insights to the challenges and opportunities faced by retailers as we re-open post-Covid. Omni-channel and integration are key concepts.
The most forward-looking healthcare providers may use this time preparing for the new normal and materially scale virtual health offerings in ways that create competitive advantage.
In this excellent report from McKinsey Consultancy, the changes in healthcare – as a practice and a place – are laid out post-Covid.
From virtual workstations to one-way corridors, here's how homeworking and workplaces could be redesigned to keep employees safe and reduce COVID-19 transmission.
The office environment will be reborn with more flexibility, autonomy, technology and safety. Now is the opportunity to redesign how and where we work.
This may be some businesses' last chance at forgivable loans.
Business has been given an extension on the PPP program. Many lenders have created specialists to assist in application. It’s important that anyone who is eligible apply soon – keep small business the backbone of America!
Banks and credit unions will only gain branch cost savings if they improve their digital offerings. Many consumers aren't that impressed.
Branch networks are evolving. Financial institutions with strong digital presence will gain flexibility in making network decisions, yet on-site interaction is still highly important for complex and problem-solving activities.
The coronavirus pandemic has profoundly changed our way of life and some aspects aren't going to go away any time soon. Social distancing, for instance, could be in place until scientists find a vaccine.
Social distancing will have serious effects on the banking industry. How will the needs of customers and staff to be safe change the way we...
We've just experienced a different Memorial Day weekend, and across the United States, communities are opening up and creating the “new normal”. For the immediately foreseeable future, we will, in some form, embrace a set of behaviors that allow a return to social and commercial interaction.
No matter how this evolves, I doubt there’s a businessperson among us who fails to understand the depth of the recession we are facing. Even with stimulus, phased-openings, and pent up demand,...
The COVID-19 is not only an immense health crisis--it’s also an imminent restructuring of the global economy, but leaders can begin navigating beyond the coronavirus crisis.
Consultancy McKinsey presents this excellent overview on how to think about moving into the economic and social New Normal.