Industry Leaders Predict Massive Changes in Banking by 2025

By Image 4, posted on March 19, 2022

In this data-loaded article, one thing jumps out – customers are both willing to pay for, and expect, your institution to deliver personalized advice and product recommendations. And though the branch count may diminish by 20%, the remaining locations will be ever more important in delivering the experience required to prevent customer migration to Fintech and non-bank alternate providers.

 
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