Research reveals that customer experience leaders who match their experience with their brand promise realize huge benefits.
Source: thefinancialbrand.com
For almost 30 years we’ve worked for our clients from this premise. Our clients’ data reflects that a focus on their customers’ experience across all touch points creates brand differentiation, accelerates growth, and reduces account churn.
Category: Banks & Credit Unions, Curated Content, Legacy-EA 2.0