COVID-19 Has Changed Banking and Payments Behavior Forever

By Jeff Baker, posted on May 26, 2020

The coronavirus pandemic has disrupted how people bank, how payments are made and the importance of community commitment.

Source: thefinancialbrand.com

The pandemic has accelerated the shifts to digital banking by 24-36 months. Branch networks will be smaller, yet even more important to community banks and credit unions as the most effective brand presentation and problem-solving platform.


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