Exciting Trends in Multichannel Welcome and Onboarding Communication

By Image 4, posted on April 18, 2018

Building a powerful new customer welcome and onboarding communications process improves the customer journey, resulting in increased ROI and customer satisfaction.

Image 4's Insight

First impressions matter, and making them consistent and seamless across multiple channels is a must for banks and credit unions. This article points to examples of welcome kits that illustrate some of the best implementations of onboarding in the industry.

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