Branches Still Dominate, But Banks Won’t Need as Many to Compete

By Image 4, posted on July 8, 2020

Banks and credit unions will only gain branch cost savings if they improve their digital offerings. Many consumers aren’t that impressed.

Source: thefinancialbrand.com

Branch networks are evolving. Financial institutions with strong digital presence will gain flexibility in making network decisions, yet on-site interaction is still highly important for complex and problem-solving activities.

 
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