Branch transformation often looks at omnichannel or mobile-first. Either way, banks need to be proactive and have intent in their decision.
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Whether you are in the “omnichannel” or “mobile-first” camp, this article discusses why the approach you choose could have far reaching implications for the success or failure of your bank. As the author points out, being proactive and intentional will place you light years ahead of the bank that sits back and lets the future happen.
Category: Curated Content, Financial Services, Legacy