Consumers no longer base their loyalty on price or product, but instead on the experience they receive from their bank or credit union.
Category: Curated Content, Financial Services, Legacy
5 Customer Experience Trends for Banking in 2020
- Jeff Baker
- Curated Content, Financial Services
- January 28, 2020
Consumers no longer base their loyalty on price or product, but instead on the experience they receive from their bank or credit union.